Zendesk Suite Pricing. Zendesk is a suite of support apps that helps transform your customer service into agents for customer retention and lead source.

The Support Suite is the simplest way to get up and running with everything all of your agents need to offer omnichannel support, at a great price. It includes 25 million custom objects and 25 million relationships. Starting at just £5 an agent. Can I buy The Sales Suite together with individual products or other suites? The modern sales solution. Customer service ticketing. Track, prioritise, and solve customer support tickets.

Gather. Customer Context. If you need more, contact your Zendesk … Zendesk Sunshine. For example, you cannot buy 10 … Chat. The Zendesk Support Suite Pricing. Agent hours saved and the projected ROI are calculations based on an upgrade from Zendesk Support to The Support Suite. If you only want some of the products in The Support Suite, you can assemble your own solution from our individual products and decide which agents need access to which products. Support. Zendesk works for businesses of all sizes and shapes. This doesn’t even include ticket deflection from self-service! Sales CRM. Call centre software.

The Sales Suite is the simplest way to give your reps everything they need to win more deals, at a great price. The Sales Suite. The core products are at the Professional level with a few strategic additions to the Enterprise package. Connect. Guide. Community forum. Custom-built A personalized approach to omnichannel support for enterprise customers. Web, mobile, email and social media support. Support Suite The full service experience on any channel. Omnichannel Support via Email, Social Media, Chat, and Phone
Proactive campaigns. Free trial Buy now. Platform. The Zendesk Suite allows you to offer frictionless omnichannel support with everything you need to be everywhere your customers are for one low price. Talk.

It has one of the most flexible plan structures, making it ideal for business of any size. The above estimates are based on our Zendesk Benchmark metrics median first reply time, average agent handle time, median first resolution time of Zendesk omnichannel customers. It also includes Zendesk events, 100 thousand custom events per day (with three year retention), and 15 external profiles per person. Apps and integrations. Unified agent workspace. Free Trial Buy now. Integrated customer support. Check out the specific package pricing for The Zendesk Suite and you can see they're taking a page from the Salesforce model and differentiating mostly on features. Zendesk offers two Suite pricing plans. When you buy the Support Suite, you can only choose one plan type, and the number of seats applies to each product in the Support Suite. Choose a plan type and specify how many seats you need.

Sell .

Email: Public social channels (Facebook and Twitter) Social Messaging add-on (WhatsApp***, WeChat, LINE, Facebook Messenger and Twitter Direct Messages) … The Support Suite is the simplest way to get up and running with everything all of your agents need to offer omnichannel support, at a great price. Knowledge base and smart self-service. Support. ‍ Professional - $89 per Agent/per Month. Everything in Support, plus; Agent workspace; Live chat; Social messaging** Voice and SMS; Self-service and knowledge base; Omnichannel reporting; See all features and pricing . Dashboards and reporting. Live chat and messaging. Analytics and reporting.

Explore. It consists of support, chat, call center solution and knowledge base modules that you can upgrade separately. See all features and pricing. If you want only some of the products in The Support Suite, you can assemble your own solution from our individual products and decide which agents need access to which products. Annual Subscription Term (per agent per month) £89 £149: Monthly Subscription Term (per agent per month) £109 £179: Agent Workspace. If you only want some of the products in The Sales Suite, you can assemble your own solution from our individual products.
If you want to buy both the Support Suite and Connect, contact Zendesk Sales directly at support@zendesk.com for pricing and purchasing information.

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