For example, a small regional airport serving point-to-point to routes is not expected the offer the same facilities as a global hub airport, but both airport types are eligible to meet the top tier, 5-Star Airport rating. NOTE: The Airport ratings shown on this website represent only a selected summary of assessment topics used to determine grading levels. Kansai was named Best Airport Staff in Asia, World’s Best Airport Staff and World’s Best Airport for Baggage Delivery in 2020. Skytrax Star Ratings are recognised as a global Benchmark of airline standards around the world, and use a quality scale from 1-Star through to the exclusive 5-Star Airline award. It is a former winner of the Airport of the Year title at the World Airport Awards. Final ratings are applied either when an Airport Audit is completed, or our audit team have gathered enough data to undertake a full airport rating. The Singapore gateway also took the titles for ‘Best Airport Leisure Amenities’ and ‘Best Airport Asia’. Skytrax Ratings provide comprehensive guides to flying during COVID-19. See our, Safe air travel for passengers during Coronavirus (COVID-19). Narita serves as the international hub for Japan Airlines and All Nippon Airways. Terminal 2 at Incheon International Airport was named World’s Best Airport Terminal in 2020. See the 2019 World Airport Rankings below. The 5-Star Airport symbol is our ultimate quality recognition for an airport, awarded to airports achieving a very high, overall quality performance. This top airport rating recognises airports providing excellent facilities for customers, which combines with high quality airport staff service. Though Skytrax is best known for its annual rankings of the world's best airports, the global Covid-19 crisis prompted the organization to come up with a designation for airport hygiene. Munich Airport is the second busiest airport in Germany and the secondary hub for Lufthansa German Airlines. In 2014, 9.8 million passengers travelled through Central Japan International Airport in Nagoya, better known as Centrair. (A brief explanation of the Star Rating levels is shown below), Product rating includes terminal layout, design, comfort, maintenance and cleanliness, including features such as seating, washrooms, WiFi, shopping, food and beverages. Die Pressemitteilung zum Skytrax 5-Star Covid-19 Ranking vom Bogota International Airport: Bogota El Dorado Airport is the first airport in South America to … » Safe air travel for passengers during Coronavirus (COVID-19), Skytrax apply airport ratings between a 1-Star and 5-Star level (see Airport Rating levels), across all customer-facing items of product and service that an airport provides. 3-Star Airport Rating 5. The World Airport Rating is scheduled to add further airports during 2017. Schiphol Airport was voted the Best Airport in Western Europe in 2020. Amsterdam Airport Schiphol is the main international airport of the Netherlands. Boasting both domestic and international terminals, Tokyo International Airport Haneda plays a very important role in furthering Japan’s development as a tourism-oriented nation. Star rating assesses each airports target market and customer base, to determine its Quality success in that area. Certified Airport Rating is the only global airport quality ranking which is applied using a direct and professional analysis of Product and Service quality standards. Centrair was named the World’s Best Regional Airport, and Best Airport: 10-20 million passengers in 2020. Hamad International Airport is the international airport for Doha, capital city of Qatar. The airport has been described as the most architecturally significant terminal complex in the world, as well as being the most luxurious. Singapore Changi Airport has been named as the World’s Best Airport in the Skytrax World Airport Awards 2020. WORLD AIRPORT AUDIT The World Airport Audit is conducted for airports worldwide, providing an end-to-end quality analysis process and improvement advisory service for all front-line product and service standards. We really hope Malaysia Airports to … The airport has a large domestic traffic percentage, with a number of regional routes operated to Asian cities. Hong Kong was named the World’s Best Airport Immigration Service in 2020. Hamad International Airport (HIA) has been ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. The one-star airport rating represents an airport providing unacceptable standards of facilities and staff service. HIA prides itself on its status as a 5-Star Airport for the fourth consecutive year, and a 5-Star COVID-19 Airport by Skytrax.” The Skytrax COVID-19 Airport Rating provides an independent analysis of an airport’s COVID-19 hygiene and safety measures, assessing over 400 factors in a typical airport travel sequence. A 2-Star Airport rating signifies a poor standard of airport facilities / amenities and may also reflect lower standards of staff service efficiency and consistency. Schiphol Airport is the third-busiest airport in Europe in terms of passenger volume and the busiest in Europe in terms of aircraft movement. Airport Ratings range from 1-Star through to the prestigious 5-Star Airport ranking, and with effect from February 2017 we include a new rating for Regional Airports. See the 2018 World Airport Rankings below. UK. Skytrax World Airport Star Rating was introduced 20 years ago, and has become a global benchmark of quality evaluation for the airport industry. Skytrax have worked for over 100 airports around the world, from major global hubs to small domestic airports. Read the latest airport customer reviews and airport ratings.Customer reviews and ratings for airport cleanliness, waiting times, airport shopping, restaurants / cafes, wifi connectivity and staff service.Write Your Review If you continue to use this site we will assume that you are happy with it. Hamad was voted the Best Airport in the Middle East, Best Airport: 30-40 million passengers, and Best Airport Staff in the Middle East in 2020. Doubts about objectivity [ edit ] Skytrax claims on its website that it has no economic ties to the airlines and airports that are presented with Skytrax awards, which it … View the rating of the world's Top 100 Airports for 2019, as voted by air travellers around the world in the 2018/2019 World Airport Survey. Awarded to airports that are providing a very high, overall Quality performance. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World's Best Airports’ rankings since the start of its operations in 2014. This rating applies to airports that are performing at a lower overall quality standard, and below the industry average across many rating categories. View the World's 100 Best Airlines 2019 as rated by air travelers in the global airline passenger satisfaction survey. The ratings are based on a comprehensive study of 500-800 different items, the total depending on airport size and type. Skytrax also establishes a list of the world’s best airports every year but this year’s ranking was canceled due to the pandemic. New York JFK Airport is a 3-Star Airport | Skytrax New York John F. Kennedy International Airport New York John F. Kennedy International Airport is Certified as a 3-Star Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service, immigration and security. The world's Top 100 Airports for 2018, as voted for by air travellers around the world during the 2017/2018 survey period. » Airline COVID-19 Safety Ratings » Safe air travel during COVID-19 » Airport COVID-19 Safety Ratings Terminal 2 at Incheon International Airport was named World’s Best Airport Terminal in 2020. Incheon International Airport is the largest airport in South Korea and one of the busiest airports in the world. Skytrax, the aviation industry's leading ranking organization, announces its best airports for 2018. A central directive of the survey is for customers to make their own, personal choices as to which airport they consider to be the best, underlining the brand as … A 3-Star rating signifies areas that may be performing below 4-Star requirements due to inconsistency. Airports do not have to be large hub facilities to achieve the 5-Star and 4-Star Airport ratings. With over 150 retail stores and some 50 places where you can eat and drink, it’s like a city centre, offering travelers and visitors plenty to see and do. Stay informed and up to date on matters about the World Airport Awards. Hamad International Airport (HIA) has been ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Share this content with your friends and colleagues. The World Airport Awards began in 1999, when Skytrax launched its first global, Airport customer satisfaction survey. Service assessment looks at standards of efficiency, consistency of service, staff attitudes, service hospitality / friendliness and language skills. 2-Star Airport Rating We use cookies to ensure that we give you the best experience on our website. help counters, service ambassadors), staff working in shops, restaurants, and cafes, and official staff such as immigration, police, security and customs. Please visit the Frequently Asked Questions page for more details about our ratings. The airport topped the charts at the Skytrax 2019 awards, which are voted on by passengers from all over the world. Rating the safest airlines to fly during Covid-19 COVID-19 Safety Rating for Airlines and Airports The Skytrax COVID-19 Airline and Airport Safety Ratings provide independent and expert certification and … Ratings are based on evaluation of product and service standards for both the onboard and airport environments, using a unified and consistent rating system. Airports in Asia lead the way. Service rating at the airport includes airport operated options (eg. Latest airport Reviews. New COVID-19 Airline Safety Ratings are being added on a continuous basis. Skytrax apply airport ratings between a 1-Star and 5-Star level (see Airport Rating levels ), across all customer-facing items of product and service that an airport provides. KLIA Ranking Drops Again in Skytrax World’s Top 100 Airports 2020 but it is still in the Top 100 ranking. 5-Star Airport Rating It is a former, multiple winner of the Airport of the Year title at the World Airport Awards. Rome Fiumicino Airport Awarded 5-Star SkyTrax COVID-19 Airport Rating. Kansai International Airport (KIX) opened in 1994, and has since become an important international hub for Japan, providing one of the largest networks for both domestic and international routes with 24 hour operations. Haneda was named the Best Airport: 70+ million passengers, World’s Cleanest Airport, World’s Best Domestic Airport, and World’s Best PRM/Accessible Facilities in 2020. This is the rating applied to the largest number of airports in the Star Rating programme, and means that an airport is achieving a fair Quality performance that equates to an industry average of facilities, amenities and staff service standards. The COVID-19 pandemic that has wreaked havoc on commercial aviation over the past months has caused the traveling public to modify the parameters used to evaluate the service they receive when they board an aircraft or they transit through an airport. ANA All Nippon Airways wins the World's Best Airport Services award for 2019. Tokyo Narita Airport is an international airport serving the Greater Tokyo Area of Japan. As well as counting down the 10 best airports, Skytrax awards gongs for categories including regional airports, best airport staff, airport dining, baggage delivery and cleanest airport. Hamad International Airport (HIA) has become the “first airport in the Middle East and Asia” to be awarded a ‘5-Star Covid-19 Airport Safety Rating’ by Skytrax. More than 75 per cent of the airports we work with conduct the audit on a … Changi Airport was also the repeat winner of the award for the Best Airport Leisure Amenities. Airport Ranking Vocabulary ... Hong Kong, however, received the Best Airport Dining Experience award and Best Airport Terminal Cleanliness award, Skytrax noted. Hong Kong International Airport serves over 100 airlines operating flights to about 180 locations worldwide, including 44 destinations on the Chinese Mainland. The Award is based on customer satisfaction with an airline's staff service at its hub airport … Singapore Changi Airport has been named ‘World’s Best Airport’ at the Skytrax World Airport Awards, announced yesterday at the first-ever live ceremony, in Brussels, Belgium. Incheon International Airport was named the winner of World’s Best Transit Airport in 2020. Munich Airport is Certified as a 5-Star Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration. Please note that over 500 airports were covered in the survey but we only feature the top 100 listing here (this listing may not be reproduced without the consent of Skytrax). The Top 100 Airport results can only be reproduced with the prior agreement of Skytrax Narita Airport was named World’s Best Airport Dining in 2020. Changi Airport was voted the Best Airport in Asia, World’s Best Airport Leisure Amenities, and Best Airport: 60-70 million passengers in 2020. By Peter Miller, Skytrax This is the first time in the history of the awards that an airport has won this title for seven consecutive years. Ein Airport erhält jetzt auch ein Covid-19 Ranking. Incheon International Airport was named the winner of World’s Best Transit Airport in 2020. 1-Star Airport Rating Skytrax holds an annual World Airline Awards and World Airport Awards, as well as the ranking for airlines and airports. Certified Airport Rating is the global quality ranking applied through direct and … See Airport COVID-19 Ratings, view the COVID-19 policies for over 200 airlines. This top rating recognises high standards of airport facilities / amenities, together with consistent and excellent standards of staff service across front-line areas. Skytrax earlier this year revealed its ranking for the top 100 best airports in the world, a highly competitive list that the firm complies in addition to its airline ratings. The awards were held at Passenger Terminal EXPO in London, United Kingdom on 27th March 2019. The ratings are based on a comprehensive study of 500-800 different items, the total depending on airport size and type. Tokyo Haneda Airport earned second place and Doha's Hamad International Airport rose to the number three spot. As of 2016, Narita was the second-busiest passenger airport in Japan. It is a former winner of the Airport of the Year title at the World Airport Awards. Any airport requiring information about Airport Star Rating can contact us through our Airport Members page. HIA prides itself on its status as a 5-Star Airport for the fourth consecutive year, and a 5-Star COVID-19 Airport by Skytrax.” The Skytrax COVID … “Munich is Europe’s only 5-Star airport and serves as a second hub for German flag carrier Lufthansa. The Skytrax World Airport Awards 2010 was attended by top management from airports around the world. 4-Star Airport Rating Airport Customer Review Ratings Check out Airport scores based on the aggregate ratings from their Customer Reviews that include airport cleanliness, waiting times, airport shopping, restaurants / cafes, wifi connectivity and staff service. ... the world's busiest airport and number three in the ranking. (adsbygoogle = window.adsbygoogle || []).push({}); Sign up for updates with the Skytrax Newsletter, By continuing to use our site, you agree to our use of cookies. It should be noted, that Skytrax have never rated an airport in the overall 1-Star category. Skytrax hat neue Airport Bewertungen. In 2016, Skytrax introduced the Regional Airport Ratings with many regional airports now added to the global rating. A four-star rating normally differentiates between good and excellent classifications, and in some areas where an airport might be meeting five-star levels, the rating may be applied as 4-Star if consistency is not being achieved. Singapore Changi Airport connects customers to over 200 destinations worldwide, with 5000 arrivals and departures a week by 80 international airlines. See the Top 100 airline ratings 2019. Longer haul routes include Helsinki, Frankfurt, Honolulu and Detroit. Munich was voted the Best Airport in Europe, Best Airport in Central Europe, and Best Airport: 40-50 million passengers in 2020. The 4-Star rating is a seal of quality approval that recognises airports which are providing a good overall Quality performance. Tokyo Narita and London Heathrow airports took the top honours for the dining and shopping categories respectively.

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